PANASONIC SAYS THE TIME IS RIGHT FOR GEMBA PROCESS INNOVATION IN EUROPE. Bracknell, UK.

PANASONIC HELPS COSTCUTTER STORE STREAMLINE SHELF LABELLING TO IMPROVE SALES AND CUSTOMER EXPERIENCE. The store sees a 100% reduction in human error, an 80...

We know that customers’ expectations and shopping habits have evolved in over 100 years. High street retailers have spent the last few years attempting to translate the seamless shopping journeys customers receive in online and app worlds back into the store. How can ESL technology support this seamless experience?

In recent weeks, one thing that keeps cropping up repeatedly when talking to clients is that they want to know how they can deploy technology to make businesses COVID-secure. At the same time, safety guidance is ever-evolving, so any solution has to be flexible. And any investments need to deliver a return even when the pandemic is over.

In particular, I am often asked about AI in video analytics, and how it can contribute in the time of coronavirus – and that is what I want to focus on in this post.

As Europe emerges from the pandemic lockdown early signs for the retail industry are that, initially at least, the recovery looks more V-shaped than U-shaped.  This article takes a look closer look at the revitalization of retail in a post-Covid world

If you had told me in February that I would not go out to shop for months, I would have never believed you. But it is the reality, and I have yet to return to bricks-and-mortar stores.

Now, as lockdown eases, high streets are looking less like ghost towns.  I was wondering how shopping during the crisis has been for others. This blogs takes a look at shopper sentiment and some measures retailers could implement to reassure customers and entice them back to stores.

Research shows that one-third of all orders during peak season in the UK are either late or incomplete. Even worse, 5% of all online orders fail to make it to the right person or place. But all hope isn’t lost. Smart technology could hold the answer to this costly and damaging problem.

Panasonic opened their own FamilyMart convenience store. Panasonic has worked alongside FamilyMart to open a convenience store in Japan which utilises IoT technologies.

Retail solutions on show to improve in-store experience, security and stock optimisation.

When you think back to 2010, it doesn’t seem all that far away, does it? But over the past decade, many things have changed – and not just in terms of additional wrinkles. The retail industry has changed, too – and really very radically. E-commerce has swept all before it. Amazon, already a force to be reckoned with in 2010, continues to dominate and grow.

Whenever I mention Gemba Process Innovation (GPI) to a customer, I tend to be met by a blank stare. As this concept is quickly becoming central to the Panasonic philosophy, I thought I would explain what it means and why it has garnered the attention of a number of major retailers. 

GPI is a continuous improvement approach that goes beyond its predecessors, such as kaizen and kata. It leverages Panasonic technology to provide valuable insights into operations.  So why is it needed, now more than ever?

Panasonic’s Power Assist Suit Adopted by World Para Powerlifting. World Para Powerlifting events to preview deployment for the Tokyo 2020 Paralympic...

Why did we open our own store? First and foremost, this is the place to learn and create solutions that embody the next generation convenience store format with FamilyMart through a real life operation.

In this article, I will take a closer look at the kind of solutions being tested there and the benefits they can bring to retailers and their customers.